Tuckwell Chase Lottery raises monies to support local hospice care – Shooting Star Children’s Hospices and Phyllis Tuckwell. After prizes, administration and investment costs are deducted the remaining monies is donated to these two hospices.

If you have joined the Tuckwell Chase Lottery though the Shooting Star Children's Hospices website or met a Shooting Star Children's Hospices representative then all profits from your payments will go to Shooting Star Children's Hospices.

65% of monies raised goes directly to the Hospices, 5% covers the prize fund, 10% covers administration and the remaining 20% is invested to grow the lottery for future income.

We are proud with the support of our members to have donated over £1,105,000 to the Hospices in the past year.

By spending £1 with the lottery every week you get the opportunity to support our local hospices as well as the chance to win many prizes – it’s a win-win situation!

The chances of winning any prize in our weekly lottery is approximately 1 in 470.

The chances of winning the £1000 prize in our weekly lottery is approximately 1 in 48,000.

Draws are carried out using an approved random number generator, approved by Gambling Commission.

We use professional fundraisers to recruit new members for the lottery. Some of these fundraisers are door to door fundraisers and some can be found in shopping centres, supermarkets and other suitable venues. They are trained in the work of the hospices as well as gambling regulation. All our fundraisers carry identification.

All our representatives have ID Badges with their name and photo on them, a list can be found on our website. It will also have the phone number for the lottery office. They also should be wearing hospice branded clothing. If you are in any doubt please call us at the Lottery Office – 01252 728411.

Yes – if you go to our fundraiser section in our website you can view a list of our fundraisers in the community. We endeavour to keep this up to date but if you have a query about someone not on that list the please call us at the Lottery Office – 01252 728411

To provide the best service we only use professional fundraisers who are paid to recruit new members.

You can donate through our online shop, just choose the amount you would like to donate. Alternatively you can donate by cheque. please send your donation plus a covering letter to Tuckwell Chase Lottery Ltd, Alexandra Barn, 1 Waverley Lane, Farnham GU9 8BB

Tuckwell Chase Lottery is a licenced society lottery regulated by the Gambling Commission under the 2005 Gambling Act (www.gamblingcommission.gov.uk). Our operating Licence number is 000-004890-N-307054-008.

Yes that is possible -just add the number of chances you wish on our membership form but please do not buy more than you can afford.

Single tickets are a great way to play the Tuckwell Chase Lottery!

Tickets are just £1 each. You must purchase your single tickets before 9am on Thursday prior to the draw, otherwise your tickets will be entered into the following week’s draw.

You don’t have to be an existing member to buy single tickets, you will receive an email with your random Lottery number on it, remember to check to see if you have won after Friday’s Draw.

Buy your Single Ticket today.

Unfortunately this is not possible. Numbers are randomly selected by our lottery software but hopefully it will select you a lucky one!

The winning results are posted on our website every Friday after the draw. You can also phone the Lottery Office to ask if you have won.

All winning prize cheques are sent out on a Friday so there is no need to claim.

There is no requirement to take part in publicity but we would really welcome it if you would!

There are various ways you can become a member. You can join through our website, sign up with one of our fundraisers in the community or directly with the Lottery Office – whichever suits you best.

Any person over the age of 18 resident in Great Britain can become a member.

You will be allocated a membership number and your own unique lottery number. It is your lottery number that will be entered into the draw. We will send you a welcome pack detailing your membership and if appropriate the details of your direct debit. You should receive this within 7-10 days. If you have not received it please contact the Lottery Office.

We will be sad if you leave but if you wish to cancel your lottery membership you can do so by calling or e-mailing the Lottery Office with your details.

Your lottery number will continue to be entered into the weekly draw as long as you have £1 or more in your account. After that your membership will be cancelled.

No – once you have advised us that you wish to cancel your membership we will cancel your direct debit (please note that we cannot cancel Standing Orders – you need to do this with your bank). We would suggest though that you may like to cancel your direct debit with your bank also.

Yes by downloading our Self-Exclusion Form. Please contact us on 01252 728411 for further details.

You can update your address online if you have an account or alternatively by calling or e-mailing the Lottery Office – 01252 728411 or office@tclottery.org.uk.

It is possible to pay by Direct Debit, Cheque or Debit Card – whichever suits you best.

We will set up a direct debit for your membership as instructed by yourself. You can choose whether you would like to pay on the 1st or 15th of the month. Your Direct Debit Guarantee will be included in your Welcome Pack.

The reason is that are 52 weeks in the year and when it is divided by 12 months it gives a sum of £4.34. Some months have 4 weeks in them and some 5.

The credit you selected to add to your account will used to enter the draw each week. Once the credit is running low we will contact you to see if you would like to add more funds to continue playing the lottery. If you choose not to add more funds to your account you will no longer be entered into our weekly draw.

No. Your account must be in credit for £1 or more to be entered into a draw.

The Summer and Christmas Draws are special draws that run once a year, during this time you are able to buy additional tickets through our online shop, they will then be posted to you. Alternatively you can call the Lottery Office to buy more tickets. See full raffle terms and conditions for more information.

Tuckwell Chase Lottery is committed to ensuring that your privacy is protected and respected. Please refer to our privacy policy on our website for full details.